“Verifying Forwarding Address.”

The above error results everytime you open the BlackBerry Desktop Redirector and won’t allow you to forward the e-mails.

Causes

Some reasons for the above error are:

· An internal e-mail address (the address used by company employees to communicate internally) has been configured to be used by BlackBerry Desktop Redirector. The application cannot process such messages.

· No user account of BlackBerry device is added to BlackBerry Enterprise Server

· E-mails are being flagged as viruses

· A rule is moving e-mails from network@flycatcher.blackberry.net.

· Outlook PST is damaged

Solution

You can implement following solutions:

· Contact your network administrator to get external e-mail address and make sure that the ‘Account field under ‘Redirector Settings of Blackberry Desktop Manager has your external e-mail address typed and ‘Override Address’ check box is selected.

· You should contact your BlackBerry Enterprise Server Administrator for adding your user account with correct personal identification number.

· For disabling virus flags on GFI MailEssentials software, contact your server administrator.

· Delete the problematic rule, if it exists, from ‘Rules Wizard’ of MS Outlook.

· To repair corrupted PST, you can run Outlook’s Inbox Repair Tool (Scanpst.exe). If this fails, you should use a third-party Microsoft Outlook Recovery utility. These applications enable safe and effective MS Outlook Recovery by repairing and restoring corrupted PST to a safe location.

Stellar Phoenix Outlook PST Repair is used to repair PST and create a new PST for restoring its contents safely. Supporting MS Outlook 2007, 2003, 2002, and 2000, this Microsoft Outlook Recovery application provides a three-pane message view. The software can extract all emails, notes, contacts, calendars, etc. from a corrupted PST.

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